> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.lido.app/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Connect OneDrive Connect a Microsoft account to Lido so workflows can watch OneDrive folders, download files, and trigger on new uploads. The same connection powers the OneDrive Trigger and the OneDrive node. --- ## When to connect - You want a workflow that runs every time a new file lands in a OneDrive folder. - You want workflows to download or list files from OneDrive. - Your team uses Microsoft 365 and OneDrive instead of Google Drive. --- ## Before you start You need: - A Microsoft account (personal or Microsoft 365 / Office 365 work account) with access to the folders you want Lido to read or write. - For SharePoint or shared folders: confirm the account has at least Read access. - Admin rights to add integrations to your Lido workspace. --- ## Step-by-step 1. Open your Lido workspace settings and find **Integrations** (or Credentials). 2. Click **Add Integration → OneDrive**. 3. Click **Connect** to start the OAuth flow. Sign in to the Microsoft account, review the requested scopes, and approve. 4. Lido stores the connection as a credential. 5. In the workflow editor, the connected account now appears as a selectable credential on **OneDrive Trigger** and **OneDrive** nodes. --- ## What Lido can and can't do with the connection **Can:** - Watch a OneDrive folder for new files. - Download files for processing. - List files in a folder. - Upload files Lido creates (exports, generated PDFs) to a folder. **Can't (without explicit configuration):** - Read your entire OneDrive. Lido only accesses what you point it at via folder selection. - Modify file permissions. - Delete files unless you explicitly configure a deletion action. --- ## Using the connection in workflows ### Watch a folder Add a **OneDrive Trigger** node. Pick the connected credential, pick the folder, set file types. The workflow fires on every new file. ### List files in a folder Add a **OneDrive** node with operation `List`. Returns one item per file. Useful for batch processing. ### Download a file Add a **OneDrive** node with operation `Download`. Pass a file URL or ID; returns content for downstream processing. --- ## Microsoft 365 vs. personal OneDrive Both work. Differences: - **Microsoft 365 work/school account** — admin may need to approve Lido in your tenant's app management. If approval is required, you'll see a notification during OAuth. - **Personal Microsoft account** — no tenant approval; just sign in. - **SharePoint document libraries** — accessible if your work account has rights. Lido treats them as folders within the OneDrive connection. --- ## Tips - **Use a service account for production workflows.** When an employee leaves, their personal connection breaks. - **Connect with the least-privileged account that still has access to the target folder.** - **Test with a non-production folder first.** - **For SharePoint:** confirm the connected account has access to the specific document library, not just the parent SharePoint site. --- ## Common mistakes - **Connecting an account that doesn't have folder access.** OAuth only grants what the user has. - **Personal vs. work account confusion.** A user's personal Microsoft account and their Microsoft 365 account are different — make sure the right one is connected. - **Watch mode set to "all changes".** Re-fires on every edit; use "new files only". - **Personal account used for production.** Same problem as Google: account disabled, workflows break. - **Tenant admin hasn't approved Lido.** OAuth fails partway through; ask your IT admin to allowlist Lido in your Microsoft 365 tenant. --- ## Disconnecting Open workspace settings → Integrations → find the OneDrive credential → **Remove**. Workflows using the credential will fail until you reconnect. --- ## Related articles - Build your first workflow - Triggers: how workflows start (OneDrive Trigger) - Connect Google Drive - Automate extraction with workflows ## Troubleshooting OneDrive connections **"The folder is empty" (but it is not):** 1. Share the folder **directly with files@lido.app** and grant **Editor** permission. Link-based sharing ("anyone with the link can edit") is not sufficient - Lido needs direct access. 2. Paste the **folder URL** into Lido (OneDrive requires the URL; there is no folder browser). 3. **Work or school (Microsoft 365) accounts:** your IT admin may need to approve/allowlist Lido in your organization's Microsoft 365 tenant before the connection works. 4. **SharePoint-backed folders:** folders that live in (or sync through) SharePoint can fail to list even when shared correctly. Test with a small folder in personal OneDrive to isolate the cause, then contact chat support with both folder links. 5. **Very large folders** (thousands of files) can fail to load. Split contents into smaller folders, or ask in chat about a workflow-based setup for high-volume folders. **Files are processed but not moved afterward:** there is a known issue where the "move file after processing" step may not move files on OneDrive. If you hit it, report it in chat with your sheet URL - our team is tracking these reports.