> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.lido.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How pages and credits are counted

Lido bills data extraction **per page processed**, not per document or per row.

## The basics

- Each page of a document that Lido processes = **1 page credit**. A 50-page PDF = 50 credits. A single check image = 1 credit.
- **Page Range:** if you set a page range (for example 1-10 of a 200-page file), only those pages are processed and billed.
- The page-exclusion directive (telling the AI to ignore certain pages in Extra Instructions) still requires reading every page, so **excluded pages still count**. Use Page Range to avoid billing for pages you do not need.
- Blank pages count if they are processed - use a page range to skip them.
- If a file starts processing, it processes fully and is billed even if you try to cancel mid-run.

## The 24-hour free re-extraction window

You can **re-extract the same document within 24 hours of upload at no additional page cost** - for example after fixing column names or adjusting Extra Instructions. After 24 hours, or for a different/modified file, processing counts again.

Note: splitting files (the Split File workflow node) processes pages and uses credits.

## Email extraction counting

- The **email body counts as a page**, and **each attachment page counts individually**.
- Replies and forwarded threads count again when they are re-processed - a common source of "my count went up faster than expected". Use the directives **[at]attachments_only** (skip the body) or **[at]skip_attachments** in Extra Instructions to control what is processed (see the Directives article).

## Monthly vs annual allowances

- **Monthly plans:** the allowance resets each billing cycle. Unused pages do not roll over.
- **Annual plans:** the full yearly allowance is unlocked upfront and can be used at any pace during the year.

## Where to check your usage

**Settings -> Billing & Usage** shows your allowance and usage. Detailed usage and active-workflow counts are visible to **workspace admins**. API users can query usage programmatically (see the Lido API articles).

## Need more pages?

- There are **no per-page top-ups or overage billing**.
- **Pro-rated upgrades:** upgrade to the next tier in Billing and pay only the difference, effective immediately.
- For a one-off batch, an additional plan can be purchased under a second account, and sheets can be shared between accounts.
- Expecting **more than ~1,000 pages per month**? Email **justin@trylido.com** for a volume quote or book time: https://calendly.com/d/cwn6-4hw-y4n/chat-with-justin

If your page count looks wrong (for example it jumped more than the pages you uploaded), check whether the uploaded file had more pages than expected (re-downloaded exports often do), then contact support in chat with a screenshot.