> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.lido.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Pricing, plans, and page allowance

Lido pricing is based on **pages processed** (see "How pages and credits are counted": https://help.lido.app/en/article/how-pages-and-credits-are-counted-rphw2i/).

## Self-serve plans (Data Extraction)

| Plan | Monthly option | Annual option | Users |
| ---- |
| Starter | $36/month - 100 pages/month | $348/year - 1,200 pages/year | 1 |
| Professional | $140/month - 500 pages/month | $1,428/year - 6,000 pages/year | 3 |
| Business | annual only | $2,388/year - 12,000 pages/year (about 1,000/month) | 5 |

**Read the allowance carefully - this is the most common confusion:**

* **Monthly plans** include a monthly page allowance that resets each cycle (no rollover). $36/month = 100 pages **per month**.
* **Annual plans** unlock the entire yearly allowance upfront (use it at any pace). $348/year = 1,200 pages **per year**.
* Checkout shows exactly which one you are buying.

## More than \~1,000 pages per month?

Higher-volume tiers (Scale, Scale+, Enterprise) are quoted to fit your volume and workflow needs, and include live support hours, more seats, and (on Enterprise) BAA/HIPAA and SSO.

**Email** justin@trylido.com with your expected monthly volume and a sample document, or book a call: https://calendly.com/d/cwn6-4hw-y4n/chat-with-justin

## Plan mechanics

* **Upgrades are pro-rated and immediate** - upgrade in Settings -> Billing & Usage and pay only the difference for the current period.
* **Cancel anytime.** Cancellation takes effect at the end of your current billing cycle, so you keep full access and your remaining pages until then. Plans are non-refundable outside Enterprise contracts - see [Refunds and cancellation policy](https://help.lido.app/en/article/refunds-and-cancellation-policy-1m48hpv/). 
* **No per-page overages or top-ups.** If you run out, upgrade pro-rated, or purchase an additional plan under a second account (sheets can be shared between accounts).
* **Payment:** card unlocks access instantly; ACH/bank transfers take 5-7 days to clear.
* 1:1 live video support outside Enterprise is billed at $300/hour; Scale and above include support hours.

## Other products

Workflows (automation) and Form Filling have separate plan tiers, including a free workflow tier (3,000 runs/year, daily triggers; higher tiers raise run counts and trigger frequency down to minutes). Current options are shown in **Settings -> Billing & Usage**.

## Where to buy or change plans

**sheets.lido.app/settings/billing** -> Manage plan. Invoices and receipts: Manage Plan -> billing portal -> Invoice History.