• Managing your subscription

  This article has moved.Popular

• Pricing

  This article has moved to Pricing, plans, and page allowance.Popular

• Changing your password

  You can change your password in the settings page: https://sheets.lido.app/settings/security If you'd like to change from Google Auth to Email/Password, please send an email from the address associated with your account to help@trylido.comSome readers

• Creating a workspace and adding additional users

  Create a New Workspace Click Workspaces in the sidebar, or navigate to https://sheets.lido.app/settings/workspace Name your workspace and select Create Workspace. You must have a workspace set up before you can invite anyone else. Invite Users You will be the admin of your newly created workspace. Enter each teammate’s email address and choose Send Invitation. Invited users receive an email with a link to join the workspace. If they don't already have a Lido account, cliFew readers

• Paying an Invoice via ACH Through Stripe

  Purpose Ensure clients complete ACH payments directly through Stripe for security, compliance, and reconciliation reasons. Steps Step 1: Open the invoice Click Pay online on the invoice you received - screenshot of what to click: Step 2: Choose payment method On the payment screen you are redirected to, select **US bank account **- screeFew readers

• Refunds and cancellation policy

  How cancellation works, when charges stop, and our refund policy.Few readers

• Cannot log in or reset your password

  Fixes for login problems: the password reset error, missing reset emails, Google sign-in accounts, and blank login pages.Few readers

• How pages and credits are counted

  What counts as a page, the 24-hour free re-extraction window, email and attachment counting, and what to do when you need more pages.Few readers

• Delete your account, workspace, or data

  How to cancel your subscription, request full account and data deletion, and what happens to your files.Few readers

• Pricing, plans, and page allowance

  Current self-serve plans and page allowances, monthly vs annual explained, and how to get a quote for higher volumes.Few readers

• Manage your subscription

  This article covers the day-to-day mechanics of running your Lido subscription: upgrading, downgrading, switching to annual, updating payment methods, viewing invoices, and canceling.Few readers

• Workspaces and user management

  A **workspace** is the container for everything in Lido: sheets, workflows, integrations, API keys, billing, and members. This article covers how to create and manage workspaces, invite team members, and assign roles.Some readers