Managing your subscription
This article has moved.PopularChanging your password
You can change your password in the settings page: https://sheets.lido.app/settings/security
If you'd like to change from Google Auth to Email/Password, please send an email from the address associated with your account to help@trylido.comSome readersCreating a workspace and adding additional users
Create a New Workspace
Click Workspaces in the sidebar, or navigate to https://sheets.lido.app/settings/workspace
Name your workspace and select Create Workspace.
|| You must have a workspace set up before you can invite anyone else.
Invite Users
You will be the admin of your newly created workspace.
Enter each teammate’s email address and choose Send Invitation.
Invited users receive an email with a link to join the workspace. If they don't already have a Lido account, cliFew readersRefunds and cancellation policy
How cancellation works, when charges stop, and our refund policy.Few readersCannot log in or reset your password
Fixes for login problems: the password reset error, missing reset emails, Google sign-in accounts, and blank login pages.Few readersDelete your account, workspace, or data
How to cancel your subscription, request full account and data deletion, and what happens to your files.Few readersHow pages and credits are counted
What counts as a page, the 24-hour free re-extraction window, email and attachment counting, and what to do when you need more pages.Few readersPricing, plans, and page allowance
Current self-serve plans and page allowances, monthly vs annual explained, and how to get a quote for higher volumes.Few readersManage your subscription
This article covers the day-to-day mechanics of running your Lido subscription: upgrading, downgrading, switching to annual, updating payment methods, viewing invoices, and canceling.Few readersWorkspaces and user management
A **workspace** is the container for everything in Lido: sheets, workflows, integrations, API keys, billing, and members. This article covers how to create and manage workspaces, invite team members, and assign roles.Some readers