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Articles on:Account & billing
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  • PDF extraction
  • Account management
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  • AI & extraction
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  • Workflows
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  • Account & billing
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  • Managing your subscription
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  • Changing your password
    You can change your password in the settings page: https://sheets.lido.app/settings/security If you'd like to change from Google Auth to Email/Password, please send an email from the address associated with your account to help@trylido.comSome readers
  • Creating a workspace and adding additional users
    Create a New Workspace Click Workspaces in the sidebar, or navigate to https://sheets.lido.app/settings/workspace Name your workspace and select Create Workspace. || You must have a workspace set up before you can invite anyone else. Invite Users You will be the admin of your newly created workspace. Enter each teammate’s email address and choose Send Invitation. Invited users receive an email with a link to join the workspace. If they don't already have a Lido account, cliFew readers
  • Refunds and cancellation policy
    How cancellation works, when charges stop, and our refund policy.Few readers
  • Cannot log in or reset your password
    Fixes for login problems: the password reset error, missing reset emails, Google sign-in accounts, and blank login pages.Few readers
  • Delete your account, workspace, or data
    How to cancel your subscription, request full account and data deletion, and what happens to your files.Few readers
  • How pages and credits are counted
    What counts as a page, the 24-hour free re-extraction window, email and attachment counting, and what to do when you need more pages.Few readers
  • Pricing, plans, and page allowance
    Current self-serve plans and page allowances, monthly vs annual explained, and how to get a quote for higher volumes.Few readers
  • Manage your subscription
    This article covers the day-to-day mechanics of running your Lido subscription: upgrading, downgrading, switching to annual, updating payment methods, viewing invoices, and canceling.Few readers
  • Workspaces and user management
    A **workspace** is the container for everything in Lido: sheets, workflows, integrations, API keys, billing, and members. This article covers how to create and manage workspaces, invite team members, and assign roles.Some readers

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